Delete your account

The fastest way, if you can still sign in:

1. Open Settings from your profile.
2. Tap Delete account.
3. Confirm. Your account is closed straight away.

If you have uninstalled the app or cannot sign in, email us and we will delete the account for you within 30 days.

hello@brwd.app

Send it from the email address on the account, so we can be sure the request is yours. We will confirm once it is done.

• Your profile: name, email, phone number, date of birth, address and photo.
• Your listings and the photos on them.
• Your messages.
• Your identity verification documents, including any ID and face scan.

A few records outlive the account, because the law requires it:

• Records of payments and rentals, kept for as long as tax and accounting rules require.
• Anything tied to an open dispute or incident, until it is resolved.

These are kept as transaction records. They are not used to rebuild your profile, and they are not used to contact you.

Finish or cancel any active bookings first, and make sure any deposit you are owed has been returned. Once the account is gone we cannot recover it, and you would need to start again from scratch.